IQ Level 3 Award in the Delivery of Conflict Management

For dates and times, call us on 0800 567 PSAO (7720) or email us info@psa-academy.com

What Will I Learn On The Course?

The qualification has 2 mandatory units and learners must achieve 5 credits to gain certification:

Managing conflict in the workplace when dealing with customers, service users or the public

Delivering scenario-based conflict management training

How Will I Get Assessed?

Managing conflict in the workplace when dealing with customers, service users or the public – Multiple choice question paper and Portfolio

Delivering scenario-based conflict management training – Portfolio (including micro- teach)

What Can I Do With This Qualification? What career opportunities and average salary?

The IQ Level 3 Award in the Delivery of Conflict Management Training (QCF) is a qualification for trainers who deliver or wish to deliver conflict management training at level 2. It is suitable for all sectors where the possibility of conflict may arise and is approved by the SIA as a suitable qualification for those wishing to deliver conflict management as part of the licence linked qualifications.

Around £120 per training day

Progress to courses offered at PSA or through our Partner Bucks New University

PSA : IQ Level 3 Award for Deliverers of Physical Intervention Training within the Private Security Industry (QCF); IQ Level 3 Certificate in Close Protection

Online Price: £299

Premium Price: £349

Course length: 5 days

Availability: Yes

Minimum age requirement: 18

Qualification time:

Testimonials

Ionela,T., 32

“The trainer was very good and very patient and I enjoyed the course.”

Vincent M., 43, London

“ Instructive, Informative; Good to be ready for any eventual incident.”

Paul-Suciu O., 43, London

“ I enjoyed the course very much; a very good and experienced trainer. Learnt quite a lot.”

To book this course, complete the form below.

For more information Call us: 0208 902 0368 or email info@psa-academy.com

To enquire about this course
or any of our Courses,
please call us:

0208 902 0368

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